Your Legal Questions About dewibola88 Answered
Your account is governed by Indonesian law and our terms of service. Access and eligibility depend on local law. Disputes are handled through our escalation process, with arbitration or court proceedings following Indonesian legal procedure if necessary.
Yes. Go to Account > Legal & Privacy and select 'Download My Data'. We compile your personal details, account settings, and full transaction history into a file delivered within five business days at no cost.
You can request account closure via Account > Settings > Close Account. We deactivate your login immediately. Your data is retained for seven years as required by law, then securely deleted. Any remaining balance is returned to your registered payment method.
We verify the destination account name against your registered details before processing. If you report fraud, we investigate within 24 hours and can reverse the withdrawal if we confirm unauthorized access before the funds clear your bank.
Account and identity data are retained for seven years after account closure to comply with Indonesian financial record-keeping law. Payment data is deleted sooner if you request it. Contact our legal team to understand retention timelines for your specific data type.
Yes. Report disputes within 30 days of the transaction via Support > Dispute or by emailing our legal team. We investigate, pull transaction logs and payment gateway records, and respond with findings within five business days.
Your account is personal and non-transferable. No third party may access your wallet or make bets on your behalf. Sharing your login or allowing someone else to use your account voids your legal protections and may result in account suspension.
